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Sara I want to express my extreme dis-satisfaction to the internet process. I visited DON BOHN by appointment yesterday afternoon 4PM and wasted 4 hrs. of my valuable time. I met with Henry Reyna and looked at the truck that I inquired about stock # BF10966, the same that was advertised in the paper. When presented with the offer sheet the MSRP did not match the “Price guarantee for 72 Hours” The sales manager was not willing to honor the quoted price of $35430.00 . The incentives were the same just the MSRP was different. I was told that “DEALER ADD ON’S ,made the difference. I would think that the quoted MSRP for a specific truck would reflect the complete costs to purchase.
I call this the classic bait and switch and did not think the Bohn Ford did business this way. I will post and advertise this deception as often as I can. This is a matter of principal with me!!!
If the Bohn family endorses this practice shame on them. If they are not aware of this I would like you to forward them this complaint.
I don’t believe Henry was aware of the quoted MSRP another break down of the system.
Patrick Farrell
Turnaround Manager