Our dealership has the RAM, Jeep,
Dodge or Chrysler you have been searching for at a price you can
afford. With a friendly and helpful sales staff,
highly skilled mechanics and multiple automotive certifications,
Prestige Chrysler Dodge Jeep Inc. is your greater Longmont RAM, Jeep,
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The initial experience was great, but our salesman’s (Butch) follow up was horrible. Bought a used truck and noticed some problems & had them added to the pink slip to fix. They told us they did a 200+ point inspection, but clearly they hadn’t. Later we’re told is was a 100 point inspection but they couldn’t get us paperwork & then Butch wouldn’t return calls for scheduling service. Once we got the paperwork, almost a month later, it was more like a 20 point inspection. Had to get a manager involved after getting very upset & got a run around, but finally got everything resolved. To the dealerships credit they fixed what was promised & then some, but the coordination issues & frustration caused I wish we would’ve bought elsewhere. Butch was the biggest problem, but this dealership’s lack of communication between departments was another huge hurdle. Every time we called they were trying to have us go back thru Butch, but to get them to understand Butch wasn’t communicating & it took over a month to get everything resolved. Minor issues – Mirror switch, passenger door lock, lube parking brake and replace blown 12V accessory fuse.
Loyd (sp?) was the manager that got everything resolved. We also went back by there and found out Butch is no longer there, so someone realized there was a problem.
Also my wife said they really tried hard to find her the used vehicle she was looking for, so knowing all that I’d recommend the dealer, but make sure you get paperwork on all the ‘claims.’
This sucks, thought I was writing about a dealership in Las Vegas, sorry to the Colorado dealer.
This is the kind of store you DON”T want to go to for service or sales!!
They are pushy, will not answer your questions, un-ethical and will tell you anything to get you in there store so they can team up on you. I tried to get a price out of the sales guy 5 times. He gave me EVERY old school cleche and walked around the price the whole time. I woldn’t buy a HAT from them!! They are Sharks! Stay away!!!