?2011 Car Pros Burien Nissan, All Rights Reserved 16042 First Avenue, South Seattle, Washington 98148
The Nissan names, logos, product names, feature names, and slogans are trademarks owned by or licensed to Nissan Motor Co. Ltd. and/or Nissan North America, Inc. 2002-2011 Nissan North America, Inc. All rights reserved. Materials contained on this Web site may not be used or reproduced without written permission from Nissan North America, Inc.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Bob Brice
My Burien Nissan reviewI first contacted the dealership by phone and talked with Bob Brice. He was pleasant and helpful. He offered to get me all the information I was asking for and email me. He came thru with everything I asked for and more. The price he quoted was lower than the price I recieved from the Nissan dealer on the eastside. The transaction was quick and painless. I would recommend Bob and Burien Nissan to all!!!! Thanks again Bob! I love my new Altima!
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
No
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Juan Chavez
My Burien Nissan reviewThe finance manager (Juan Chavez) completely botched up my financing and now I am left with a considerably higher interest rate.
I came into the dealership with pre-approved financing at 8.55%. In closing the deal, Juan said that he could get me 8.15% financing if I purchased GAP insurance. I agreed and we signed all the necessary paperwork; the deal was closed. After 3 weeks, I was informed that he actually couldn’t get me financing and that I had to find financing again on my own. I went back to my original lender who now could only offer me financing at 11.62%! The only reason I didn’t use my original financing at 8.55% was because Juan said he could get me a better rate tied to the purchase of the GAP insurance; basically I fell for the upsell. He should not have offered the better rate if he could not guarantee I would get it. The sales manager only offered to compensate me $500, even though the difference in the finance charges would have been over $2200. I returned the car but am now stuck with financing at 11.62%. Beware of this dealership and beware of their finance manager. They conducted business in a completely unprofessional manner with no regard to their own error, which Juan admitted was his. They should have compensated me for the entire difference in finance charges; that would have been the professional thing to do. I have all the paperwork to back up my complaint and will share with whomever asks for it. Do not give this dealership your business.