George Matick Chevrolet – Your Detroit Chevrolet dealer, located in Redford offering sales, service, parts, and guaranteed financing for all of Southeast Michigan. We have the largest indoor showroom in Michigan, but that's not all. Our staff is committed to giving you the service you deserve and all the information you need to make informed decisions. In addition to our great service, we also offer outstanding deals.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Martin
My George Matick Chevrolet reviewI came in on Friday to lease my wife a new vehicle. I have NEVER, had a more stressful, irritating and overall horrible experience getting a deal before in my life. My salesman was not very transparent about the workings of this deal at all. I was told that the lender wanted me to get someone to co-sign in order to seal the deal. This was fine with me, I called up my father to seal the deal. When we came in to close, I learned that they secured a deal adding him as a co-borrower instead. This was enough to boil my blood because my salesman did not ask me about this before moving forward. We were going to walk out of the dealership without the new vehicle and go somewhere else. However, the sales manager told us the a co-borrower and co-signer are now synonymous. I have since learned that this is not the TRUTH. How disappointing it is to be lied to just to get a deal.
On top of the lies, I was told that they had put my father on the lease first for some financial reason that was unbeknownst to us. Then they told me that the bill would go to my father instead of me just because he was put before me. Even-though, i was paying for this vehicle and it was my car Then also, the car HAD to be registered with his address instead of mine. “Mr Ryans there is nothing we can do about this”.
It wasn’t until I told them that I wanted my old car pulled to the front and all deals to be voided, that they actually tried to make sure that I was satisfied. Never once did anyone apologize or even acknowledge any inconvenience they caused. My salesman complained that these decisions were “above his pay grade “. He only acknowledged his incompetence and not my unhappiness!
To make a long story short, I WILL NEVER RETURN TO THIS DEALERSHIP AND WILL DISCOURAGE ANYONE I KNOW AS WELL. It is too bad that these reviews do not fall under one star. Giving them a star is like giving a passing grade to a dropout student!!!
I’m waiting for someone to reach out to me in order to right some of these wrongs, but I will not hold my breath for long.
D Ryans
2015 Equinox