Donnie Hatcher Chevrolet Buick GMC invites our Brownsville Chevrolet Buick GMC customers as well as our Jackson Chevrolet Buick GMC shoppers to explore our new and used cars, trucks, and SUVs as well as our other online services. Whether you’re looking for the best deals, researching financing options, looking for vehicle service or trying to get a quick quote on a new or used car, Hatcher Chevy Buick GMC in Brownsville can help you before and after purchase.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
No
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
My Donnie Hatcher Chevrolet Buick reviewAfter finding a used car on the Donny Hatcher Website, we called the dealer about the car and a rep told us to come on out and look at it. We were pretty excited about the car since it was something I could afford with my Social Security savings. After arriving at the dealer we were told the car was being cleaned up & would be right out for us to take a look at. After waiting over an hour without being able to see the car, we told the dealer we would be back in 30 minutes & he told us it would be ready to look at. We returned 45 minutes later to find the car was still not ready to look at. The dealer told us that it was almost done and they were about to bring it out. 15 minutes later as we were about to give up on the dealer and the car, they drove it out of service center for us to inspect. The car was not street legal due to broken light covers and missing turn signal bulbs. After pointing these out to the dealer he asked us what we wanted to do about it. We ended up negotiating a cheaper price to make up for the work we’d have to have done on the car to make it legal. We completed the paerwork and paid for the vehicle and drove it home. After a week we had still not recieved our title so we called to leet the dealer know. We were told that the title had been lost and they would have to try and get another one. Three weeks later our title arrived. We drove the car 2-3 times a week to get to town for groceries,etc. After 2 months the car began leaking small amounts of transmission fluid and oil. It wasn’t much, so we were able to keep the fluids level by adding to both every couple of weeks. After owning the car 6 months, we noticed the oil was lower than usual. I started it up to see if I could spot what the problem was. The car ran for thrity seconds and then started shooting a large stream of oil from the egine block. Of course we called the dealer to check on our options and were told, “There is nothing we can do for you. I asked if they could at least have a look at it to see what we needed to do to fix it. After a long pause the rep told us ok and he’d send out a tow truck in the morning. By lunch time the next day, the tow truck had not shown up. I called the dealer again, to let them know it had not been picked up. The ytold me they had no idea they were supposed to pick it up but would send out the tow truck. 2 hours later the car wasbeing towed back to Donnie Hatcher Chevrolet. After 4 hours the service tech. called to let us know that the car had a bad drive shaft and it had ruined the seal & motor. I was informed that the cost of fixing our $2700 car would be $4700 which would cover costs to replace the motor with a used one.