New Castle & Newark, DE New, Nucar Auto Group sells and services Chevrolet, Mazda, Buick, GMC, Pontiac vehicles in the greater New Castle & Newark
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I have been a valued customer of nu car chevrolet for over 20 years and i haven’t had any complaints until my most recent visit on 1/20/15. I made an appointment for a tune up, replacement of thermostat and to check a leak. My appointment was at 8:00 am. I arrived at 8:00, and i sat for more than six hours before my vehicle was ready. No one came out to let me know what was going on. I had to keep going to the service desk to find out when will my vehicle be ready. This is very bad for business. I know it does not take all day to do a tuneup on anything. I dont know what is happening with them, but the service is really slacking from the service i used to get years ago.