Center BMW in Sherman Oaks, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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Center BMW has horrible customer service; the sales department is the worst that I have ever dealt with. This is the only BMW dealer in which I have had a bad experience, their dishonesty and disregard for the customer is a real dissapointment. The sales manger Raul Hagen is rude, condescending and dishonest. My daughter recently leased a new BMW from here and I was appalled to hear the way that Mr. Hagen treated her. The sales person and lease-end manager have ignored all calls and showed no interest or respect in dealing with our concerns. Our family has been a repeat loyal BMW buyer; however we strongly discourage anyone from giving Center BMW any business.