Brian Harris BMW is one of the prominent BMW Car Sales Leaders in the Baton Rouge, New Orleans and Louisiana County Area. We are an authorized full-service dealership and showroom for new, used and certified preowned BMW Vehicles in Baton Rouge, Louisiana (LA). We specialize in BMW Sales, BMW Service and Parts/Accessories, and BMW Finance.
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2012
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Vehicle make
Countryman
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Service Technician
Phillip
My Brian Harris Bmw reviewCar wouldn’t started, sounded like a dead battery, so I had car towed from New Orleans to Baton Rouge on a Wednesday. Was told by service department that it would be ready later that day. Didn’t hear back, so I called on Thursday and was told that my car still hadn’t been diagnosed. I was assured that it was next up and would be tested in “about an hour or two”. Never heard back on thursday, so when I called on Friday, I was told that my car had been tested and would be ready on Saturday. Don’t hear from anyone on Saturday. Finally call a half hour before closing, only to be told that oil changes and such were a priority and that my car still wasn’t ready. Then was told that even if it was a priority, they could not have worked on it because they didn’t have the battery, it would have to be ordered. It’s now 1 o’clock on Tuesday and I still have not heard from them. I’ve been without a car for a week, a car that is under warranty. When I asked about a loaner, I was told they didn’t have any. I will never by a car from BRIAN HARRIS anything. Worst dealership ever.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
raphael
My Brian Harris Bmw reviewWorst dealership ever. Would never buy another MINI as long as I live in Louisiana.