Crown Audi offers the best selection of new and
used cars in the greater Clearwater area. Conveniently located
in Clearwater, Florida
, Crown Audi is an ideal
location for anyone who lives In nearby Seminole, Largo, Kenneth City,
St Pete Beach, Treasure Island, Belleair, Dunedin, Tarpon Springs, Palm
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
David Blackledge
My Crown AUDI reviewMy rudest experience ever! Wretched service from the managers and you will overpay. You will also be forced into whatever financing that can get you out of his office the quickest. Mangers, cover for managers and it’s all just a complete mess! Try another Audi dealer. Why overpay and be treated like a crap while buying a luxury car..
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Dan
My Crown AUDI reviewI purchased a pre-owned one owner Audi A6 from crown in April 2013 with 76,856 miles & clean Carfax and have had nothing but problems ever since. First of all they like to pass their cars off as “Certified” when in fact “Certified” to them means the car comes with Crown’s “Confidence Plan” which covers absolutely nothing from what I have experienced so far. Pre-owned vehicles that come with Crowns Confidence Plan, according to the Crowns & website & sales staff, undergo a ” 101 Point Rigorous Inspection and Meticulously Reconditioned”. This is COMPLETELY FALSE!!! If the car I purchased underwent ANY type of inspection or “meticulous reconditioning”, I would not have had to make over $7k+ in repairs (so far). 1st problem (temp. tag still on the car mind you) was the roof was leaking when it rained. Service said this was due to clogged roof gutters and fixed the problem, for the most part. I now have a headliner that is sagging in the area that was soaked by water, that I’m on my own to fix. But that’s small potato’s compared to everything else. I was told the car had new brakes and tires when I bought it, which it did not. I had to have new brakes put on all around within the first few months of ownership. I got a flat tire and when I went to change it discovered not only was the tool kit missing, but the spare had a huge hole in it and was useless (safety inspection, huh?). Then shortly later I get a coolant light, then a oil light (bad sensor), then a check engine light (which the dealer has charged me thousands to supposedly fix, yet its still on and every time I bring it into them they say its caused by some new problem). All in all, I have had to replace brakes, tires, the coolant tank, gaskets, the radiator, the windshield washer fluid reservoir, drive axel, control arms, intake runner motor, and battery. Oh, forgot about the smoke coming from the engine due to a major oil leak. Yet as I write this review, AFTER SPENDING ANOTHER $684 12/16/14 TO FIX THE (check engine light) PROBLEM, my car is sitting outside, with check engine light still on, and has gone from puttering along (due to cylinder misfire per dealer), to not running at all!!!! I seriously wonder if they go every morning to a temp. agency and grab whoever to work as service techs because I find it impossible to believe the mechanics certified by Audi could still not get it right after being given so many chances. Now I would expect to have these problems had I bought the car from Bubbas local buy here pay here lot (fictional dealer) but not when buying a used Audi from a Audi dealership. Their only saving grace, and the reason I haven’t posted this review sooner, has been my service adviser, Mandy Walters, who is understanding and a pleasure to deal with. But there comes a time when enough is enough and Crown is being fraudulent and false in their advertising and sales of their used cars. Let me assure you, I’m not the complaining type and am one of the most understanding people you will meet. This A6 is the 1st Audi I have owned, the 3rd used car I have ever purchased (’07 Jag xk bought sight unseen in 2007 online from E-carlink in Texas & a ’05 Mercedes CLK500 bought from Bayshore Automotive here in Tampa in 2009, both of which had ZERO PROBLEMS & WERE PERFECT CARS) , and the 16th vehicle I have owned in my 34 years of life. I think Audi USA should seriously consider pulling their franchise from Crowns lineup or at the very least investigate the sales & service practices of Crown Audi.