New Jersey-NJ VW – Jack Daniels VW in Fair Lawn, NJ | Paramus-Clifton New Volkswagen-Used Dealer New Jersey
Welcome to your Fair Lawn,
New Jersey Volkswagen dealer
.
Welcome to your premier Fair Lawn, New Jersey Volkswagen dealer, Jack Daniels Volkswagen. Come down to our new market place facility today to view our large stock of new or used Volkswagen cars, wagons and SUVs like the CC, GTI, Golf, Routan, Tiguan. Our customers can look forward to a kids play area, refreshments, shuttle service and free car wash with every service appointment. Our state of the art service facility is here to help with all of
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2007
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Vehicle make
Beetle
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Service Technician
Michelle and jon
My Jack Daniels Volkswagen reviewWe have taken the car four times for the same thing. Three thousand dollars later and it is in the shop again. All the dealer does is try to put the blame on everybody but them. They are terrible at fixing cars. They do not deal with there customer with respect. We will be going to court because we cannot deal with them. Never go to jack daniels if you do not want to lose your money.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
D.
My Jack Daniels Volkswagen reviewWe purchased a 2007 Volkswagen Jetta. We ended up doing all of our paper work at their Kia dealership. We got there early left nearly late evening. Things seemed ok when we left there. Until check engine light comes on the very first day. Our mistake we didn’t make it an issue then and there. From then on it’s been a nightmare. Issues with paper work, loan, registration, then finally the check engine light got worse. We go into their service center. Our so called 2 month warranty ended up being a one month warranty. Which apparently rather conveniently expired that very day we went in to get this problem resolved. Keep in mind they gave us that appt. They wanted close to 1000 bucks from us. They sold us a lemon. You would think that a big dealership like that wouldn’t and if they did would do what it takes to help resolve this. That doesn’t include all the other issues with registration and finances. We are so stressed over all of the issues with Jack Daniels we don’t even want to go in to Jersey ever again. It’s sad but very true. We learned an expensive lesson.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Jetta
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Service Technician
Jon
My Jack Daniels Volkswagen reviewI always go to the Jack Daniels service center when I need maintenance work or repairs on my vehicles. I’ve purchased VW’s from Jack Daniels as my past 2 cars, and never had a problem when servicing either. I just met Jon this past visit, but already know that I will be bringing all of my repair work to him from now on. My car was backed into and the front headlight was smashed, and they were able to repair it relatively fast and for a reasonable price. It feels good to know that certified Volkswagen professionals are handling my car, and not some random mechanic.
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Vehicle serviced for
Repair
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
No
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Vehicle year
2006
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Vehicle make
Beetle
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Service Technician
My Jack Daniels Volkswagen reviewI brought my VW Bug in for repairs. When I came back to pick up my vehicle after hours, the car wouldn’t start. They killed the battery. I left the car and called them the next day. They claimed they were not responsible for this. Who is responsible then? The car was in their possession and the battery was fairly new when I brought it in!! They said the type of repairs they were doing didn’t require work on the battery. They said they did need to disconnect it during repairs. Even admitting to having some interaction with this newish battery as far as battery life is concerned, they still wouldn’t take responsibility. I fought then for a couple of days on this and then finally sucked it up and paid for a new battery and labor…. a few years later this STILL leaves a bad taste in my mouth. I will not only never use their repair department, I will NEVER BUY A VW EVER AGAIN. I should have taken them to court and made them take responsibility for their actions. This is VERY BAD BUSINESS practice and I NEVER EVER recommend them to ANYONE. To me, they are crooks. If you break something on my car while you are fixing it, then YOU are responsible for fixing it, NOT ME. I wish I knew then what I knew now about the legal system.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Ali
My Jack Daniels Volkswagen reviewI’ve just got my new car VW Jetta SE from this Dealership- best experience I had ever had with Dealerships. I recently posted a review of EastCoast Automall VW in Englewood Cliffs, which turned me off from getting a Volkswagen. Later, Ive got a call from Jack Daniel’s Dealership. I explained him, that I do not want to deal with VW, cause of EastCoast customer service, he apologized and asked me if I can come for 30mins and show me what the real VW service is. I said fine, Ill stop by, cause another dealership was just 1min away and I was going there anyways (Honda of Paramus, ask for Dwayne- very cool guy btw). I came there and… I was stunned! The dealership itself was great, the salesrep Ali was very nice all the time (nice- I mean not like licking ur … but just respectful, paying attention to what you say and what you ask). We loved the car in the showroom (black SE) and we’ve got a deal. The financial manager Abe was VERY knowledgeable, did not push us, fast, made a nice deal (We hope he did )- good sense of humor too btw.
We finished the deal, got our car and drove it hope.
That was the best experience with dealership I had ever had (I had only 3 cars from dealerships so far, but If my next car is VW- Ill go with Jack Daniel’s for sure).
Nobody pushed me with these questions and remarks like “You buying your car today?”, “Oh, I thought we are making a deal!!!” etc
Overall I was satisfied, def I’ll recommend it, and I hope the service they provide to me- be the same to you.