Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Lexus vehicles are widely recognized to be among the best in quality, reliability, luxury and value, just as Lexus dealers are renowned for their award-winning commitment to customer satisfaction in both sales and service. We invite you to visit our showroom, and to experience the pride every Lexus associate takes in the vehicles we represent and the service we provide.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Name of Your Salesperson
My Vista Lexus reviewi got a lexus hs250 hybrid lease from this dealership and i have had the worst experience with it! The vehicle has a problem where i cannot get the advertised 35 mpg, instead i get 25 mpg!! I brought this to their attention and they have done nothing to accommodate me. I had the car inspected and the test shows that i get on average 23 mpg and no more than 25 mpg. 10 mpg at the least is a huge difference! I am completely unhappy with the service they have provided for me after my lease purchase. They did everything to get me into the car and did nothing to get me out of it. And the story has just started… if anybody would like to know more about this, please e-mail. [email protected]
-
Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
No
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Manager
My Vista Lexus reviewCROOKS!! We found a car online that we were interested in a used car advertised by Vista Lexus at a specific sale price. When we went in with the ad which included the VIN#, we were told it was advertised at the wrong price “by mistake”, even though it had been listed that way for several days and is still listed at that price as I write this. The same exact pricing for the same exact vehicle also appeared on another car sale website–so much for a “mistake” on their website only! They refuse to honor their pricing and we have now notified various consumer groups as well as the BBB and Lexus Corporate, who has said they will look into it. Their practices are a clear violation according to the Federal Trade Commission and have been reported to the FTC, BBB, and the Calif. District Attorney’s office.
DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP! They do not honor prices they advertise and in fact violate FTC regulations! 😡
-
Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
No
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
My Vista Lexus reviewCROOKS!! We found a car online that we were interested in a used car advertised by Vista Lexus at a specific sale price. When we went in with the ad which included the VIN#, we were told it was listed at the wrong price “by mistake”, even though it had been listed that way for several days and is still listed at that price as I write this. They refuse to honor their pricing and we have now notified various consumer groups as well as the BBB and Lexus Corporate, who has said they will look into it. DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP! They do not honor prices on their own website!:mad: