ROSNER TOYOTA STAFFORD in Stafford, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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We saw an online ad on http://www.cars.com for a RAV4. On the phone they stated they would honor any online price. Once we got to the dealership the salesperson seemed confused and after a 10 min conversation with his Manager, they both came back together and stated that the price showed online includes rebates that apparently we weren’t eligible for. Needless to say we walked out and never plan to go back. We ended up buying the same Car at a similar price from another dealership who did honor their online price. BTW, a very ironic thing happened while we were waiting on the salerperson/Manager conference. Another customer walked by us as she was leaving the dealership and stated that we shouldn’t waste our time with them and that they were a bunch of crooks. I think she may have been correct.