Welcome to Thomas Dodge-Chrysler-Jeep-Kia of Highland, Dealer Web site.
As Highland's Internet Dodge-Chrysler-Jeep-Kia dealer, we are committed to making the Thomas sales experience a truly rewarding one. As always, our primary goal is customer satisfaction. Should that be helping you select the right options for your new Thomas vehicle, helping you choose the right financing option or setting up a service appointment to change your car’s oil – we are there for you. Now that you've visited our new Thomas Dodge-Chrysler-Jeep-Kia dealer web site, we invite you to stop by our showroom to see our dedication and commitment firsthand. Contact Cheryl Gallo, our Internet Manager at Thomas Dodge-Chrysler-Jeep-Kia of Highland Dealership to schedule a convenient time to meet or for more information.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
tom
My Thomas Kia of Highland reviewOnline I saw a lot of people complaining about this dealership not honoring their Lifetime Warranty Forever or being told one thing by the salesperson and it being described differently in contract.
Their website had fine print under the Lifetime Warranty Forever copy that read “restrictions apply, see contract for details” I emailed and asked for a copy or link to these restrictions and details and was told they would email it. After giving my email they told me they couldn’t send it but had to explain it. I told him that I would prefer to read it and then they could explain if I had any questions. They then told me there was nothing to send because “there are no fine print”.
Realizing I was being given the runaround I asked for the owners email address. Instead I got response from the General Manager, Tom Seely, who basicly told me I was undeserving of respect. All this just for trying to find out what “restrictions apply” and asking to “see contract for details”
Also used my email to start sending me spam.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
DANIEL
My Thomas Kia of Highland reviewfrom the moment we walked into the showroom until we left with our brand new kia, thomas kia, daniel & the management team were world – class!! the selection, the low pressure, the easy financing – everything was perfect… AND THEY INCLUDE A LIFETIME WARRANTY FOR FREE!!!!!! i will definitely refer everyone i know to thomas & specifically to daniel – thanks again guys – I LOVE MY KIA FROM THOMAS KIA