Sewell Lexus of Fort Worth is a Lexus dealer in Fort Worth, Texas offering New Lexus, used Lexus, Pre-owned Lexus Service and Parts in Fort Worth, Texas. Our website has everything you need.
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Took my 2008 ES350 in for an oil change that cost $150. Then was told my transmission was leaking and would cost $3000 to repair. I had seen no drips in the garage so I went to Firestone for a second opinion. The second opinion saved me $3000. There was no leak anywhere. When I asked the manager at Firestone why the dealer would say my car was leaking he just said it happens all the time. Avoid this dealership at all cots.
Same thing happen to me!!!!! First I took my car for a oil change, they told me if I didn’t get the 30k service done Lexus would void my warranty which cost 400 dollars. Next I get a call saying I need rear brakes an that my front rotors are warped. Also I needed 2 tires an a alignment because they we’re wearing unevenly. 2 days before I went to Sewell I had just gotten all 4 tires replaced at a tire shop an a alignment. I went ahead an approved the rear brake. The whole sale seemed funny so the next day when I picked the car up, I asked to have my rear pads. First the tech told me he couldn’t find them next the service manager name tim told me that they don’t keep used parts around an they we’re probably in The trash. After talking to the gm Kurt I believe was his name (which was worse) they brought me my pads which as 60% left. Wow!!! The gm there doesn’t have a clue of what’s going on at that dealer. I had to explain myself 5-6 times before he could understand what was going on.