Rosenthal Jeep
Jeep Dealer serving Washington DC – Alexandria – Fairfax – Vienna
Tysons Corner – Springfield – Manassas – Woodbridge – Chantilly
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after 2 months waiting to get my car repaired, i was told to take a rental car. they fixed my car but i have to wait 2 months for it and now they don’t want to pay for my rental car even they told they will. They made reservation for rental car for 3 days only. then for 33 days, and right now they said that they will pay 20 and they are doing favor for me! technician Mr. Jeff is great guy but his job was to tell me who is covering and what! willing to call corporate office and definitely not willing to pay $700 for rental car…
We made an appointment for a friday, dropped the car off that morning. Sunday we had to call to find the status. No one had even looked at it yet. By tuesday someone had finally looked at it and they are now trying to find way to get out of the warranty.