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I bought a used car and the first day I drove it off the lot the check engine light came on. When I took it back they said that just happens some times and just reset the light didnt even inspect it. Since then my check engine light always comes on so I took to a different dealership for them to check out and ended up with over 2000 dollars worth of repairs for pistons misfiring and problems with the transmission. I also purchased their super duper extended 5 star warrenty that covered everything according to them besides brakes, tires, and the windshield. It was an extra 3500 dollars and so far hasnt covered any of the fixes!!! When I call Marhoffer to ask the guy didnt even have my warrenty on record and then said it expired the day I bought the car. The guy asked me what type a car a dodge char was and that he had never heard of that before. How about a dodge charger..lol..These people have no idea what they are doing or talking about.
Steve is a stand up guy….always up front and close on estimating the actually monthly payment…at some dealerships you get to the finance guy and are shocked…..the only negative about the dealership is they try to rape you in the interest rate. this has nothing to do with the sales team just the F&I guy trying to make a few bucks…always know what bank rates are and don’t be afraid to walk away if the F&I guy at the belong store tries to screw you..l have purchased 5cars at this location and have always sone well. in a side note all F&I guys make money by selling you a higher rate this is typical…BTW make sure to check edmunds true market value of your trade and proposed purchase.
We purchased from the Ron Marhofer used auto mall. We purchased 2 cars from this location. The first vehicle we purchased was missing a part. We were given the impression that it was put through a strict inspection, and that it passed. Twenty five days later I was having my oil changed and I was told that it was missing the cap to one of my parts. This was an obvious part and I was confused how an inspection that was done “so well” could have missed this detail. I asked for the part to be replaced by the company and they did so with no hesitation.
About 6 months later we purchased another used vehicle from this company. We have had the car for 28 days when it began to act up. This caused us to be concerned and we had the nearest shop check it out. The shop told us that the dealership had obviously not changed the oil before or during the inspection of the vehicle, and they also told us that the engine was completely shot. Marhofer had us tow the car to their shop (75.00) on our own penny so that they could get a second opinion. Once at the shop we were told that it does appear that the engine was shot. I was upset and voiced my complaint that the car had not even been owned 30 days, or even driven 1000 miles. They calmly replied well once you drive off the lot if your car breaks in half you have 2 halves of a car. We got taken for all we are worth, and now we are out 4000 dollars.
Don’t deal with Marhofer, they are not honest or fair.
I purchased a vehicle on 11/22/10 and on the 25th of Nov. there was an additional discount of $2555.00, I called to see if I could upgrade or recieve full discount or even a partial discount and was denied.
As a loyal customer I feel they should have worked with me more
This was not my first Hyundai but it will be my last.
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
I Walk In Not Going To Buy A Car I Was Going To Look At 3 Other Cars But Because Of Pete I Bought A Car (Elantra Touring se 2010), I Had Fun Buying A Car , What A Great Sale Person, Chef Jack Hart, I WOULD HIGHLY RECOMMEND, THANKS PETE AND THE STAF AT Ron Marhofer Hyundai:)
:mad:Wish my experience was as good!