Here at Riata Ford, we are thrilled to provide you with stunning and exciting Ford vehicles to enjoy around Austin, Georgetown, and Manor. Our impressive inventory of new Ford vehicles consists of a diversity of models, from the adventurous Explorer to the fierce Mustang. We also carry a fantastic inventory of reliable used cars with at affordable prices. We understand that you have specific preferences, and our team will gladly work one on one with you to find just the kind of Ford you’re looking for.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Riata Ford reviewBait-and-switch dishonesty.
You cannot trust anything they tell you. Whether you are buying or selling your car, avoid Riata Ford at all costs!
Riata Ford contacted me and made a “sight unseen” offer for a car I was selling. The offer was a little low, so I asked if they could increase their offer at all. I explained that I was selling the car to cover medical expenses, that I didn’t have the time or luxury for games.
The salesman then told me that if the car is as described, he might be able to get me more, but his manager would have to see it in person. Riata Ford is 30+ miles away from where I live. I told them that I would need to take off work to bring it to them. I expressed concern at the idea of adding additional miles to the odometer (it has really low miles and is advertised with specific mileage). I repeatedly stated that I did not want to waste my time with a convoluted sale. He assured me it would be simple and straightforward.
When I took the car to the dealership, the manager and multiple other employees complimented the car up and down and acted like they were amazed by the condition. At that point they claimed the best way for them to get the highest price for me was to put the car up on dealer auction. “Don’t worry, it will take an hour or less. But we need to take it in the garage and inspect it.” I should have asked more questions. They made it sound like in an hour they would be able to tell me how much more than the “sight unseen” price they would be able to give me. Not so.
After waiting an hour, the salesman came back and told me the car was up on auction and I could leave. He promised to call me within an hour with a new price. I never heard from him again. For two days I tried to contact him via phone, email and text. He ghosted me. He did pocket dial me once by mistake though.
I then called the dealership to find out what was happening. Conveniently, everyone involved with the car was “out that day”. The new person checked the auction (I didn’t even know they were still trying to auction the car), and dismissively told me the most they could give me was $6000 LESS than their “sight unseen” offer.
The “sight unseen” offer was never real. I can’t say for certain what their strategy was, but it seems this was all just a ploy to try to auction my vehicle and take a percentage of the sale. They tried to exploit my situation, not caring that I’m selling to cover medical expenses, that I had to take off work, or that I had to drive 75 miles round trip. 3 hours of time wasted thanks to their shameless bait-and-switch deception. Do not do business with them!