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BUYER BEWARE! Don’t expect that the price that they advertise or even give you in writing will be the actual price that you’ll pay on a used car. They will jack it up by at least a few grand over what you’ve been told. My parents were held captive until they paid the higher price and the dealership didn’t flinch at screwing them even though we were considering buying a car there as well. We were dealing directly with a sales manager so I wouldn’t trust any of the sales team. Bad business that gives Nissan a bad name. Go to any other dealer!
One of the worst dealerships in central Florida. They have a million different tactics for pressurizing the customer, especially if the customer becomes friendly, and play with their trust. They will somehow manage not to respond to any question from the customer that might jeopardize their sale. Their finance department is worthless and are unable to even correctly complete the paperwork for the sale of a car. Obviously, they will try not to go through the paperwork with the customer because they don’t know what they are doing. When I asked the finance person what a particular tax was for and how is that calculated, she had no clue and called the finance manager. To my dismay, she did not have a clue either but she knew it has to be there. What a farce! They add a hundred different taxes and fees on top of the price of the car.
They will not answer your calls (voice messages) or emails once you buy the car. They will also pressurize you to review them as “excellent” in all categories in the Nissan customer survey even though they are far from it.
They are liars and shady people with a smiling face and a sweet tooth. They are nice only when there is a chance to earn a commission, otherwise they will treat you like crap. Beware of them.