Quirk Chevrolet, your Westbrook Chevrolet dealer near Gorham, is your Portland ME Chevrolet dealer. We provide sales, parts, service, and accessories to fulfill all of your automotive needs. Take a look at our vast used and new car selections. Or, if you have already found your new Chevrolet at Quirk Chevrolet, take a look at our financing page.
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i brought my car there for a check engine light that 4 other independant service shops could not figure out. they fixed it in 1 day and the check engine light has off for over a week now.
We purchased three vehicles from Mr. Bassil; one 2010 Chevy Silvardo and two Chevy Express Vans. Everything was handled in a very professional manner and all of our expectations were met. The vehicles were delivered on time and exactly the way we ordered them. Mr. Bassil was very professional, courteous and quite easy to do business with. We would definitely purchase again and recommend Quirk in the future!
Dealership is clean, well staffed.
Business practices seem somewhat deceptive and dishonest. Beware of bait and switch from advertised prices and vehicles. We found that the dealership will not abide by salesman’s promises, so be sure to have EVERYTHING in writing. Their view is that if something is promised by the salesperson, it is not necessarily made by the dealership. Sorry. Work it out with the salesman.
Will not recommend, will not buy from again.
Sales persons will promise anything to make the sale, and then fail to deliver.
Dealership is clean, well staffed. Business practices seem somewhat deceptive and dishonest. Beware of bait and switch from advertised prices and vehicles. We found that the dealership will not abide by salesman’s promises, so be sure to have EVERYTHING in writing. Their view is that is a promise the salesperson made, not the dealership. Sorry.
Will not recommend, will not buy from again.
Sales persons will promise anything to make the sale, and then fail to deliver.
On April 18th, my wife and I went into Quirk Chevy in Braintree to buy a vehicle. Upon arrival we were shown a couple of cars and decided on a 2007 Saturn Vue. That day financing was rejected but on the 19th financing was finally accepted. We signed the appropriate forms for the loan agreement and so on and the sales agent, Tom Hunt, went to go get the title. But it soon was discovered there wasn’t one. We were told it would be a couple of days, but they still needed the title to my truck, which I handed over. The next day I got a call from the finance company looking for references, which I gave promptly and they were accepted. I then called the dealership every day for the next 4 days looking to see if the title had come in and was told by Tom that it would bee in within a week from that day. Curious I called the finance company and found out that the loan had been returned because they were missing information, and I might have to sign another agreement, which when presented with the news of this the dealership told me I would not have to. Exactly one week went by and the title finally came in, but upon every inquiry as to why it took so long they would not give me an answer, and then I was told I could not pick up the vehicle till Monday may 3rd because “service was closed” . All the while I was still driving my truck and was still paying insurance on it which was twice as much as the insurance I got for the Vue. Upon arrival to pick up the car we were presented with another contract that was “pre-dated” back to the 19th of April, and did not have the wrap-around warrantee we were given on the first contract. When we asked why we did not get the warrantee we were told that the finance company wouldn’t finance it. When we pressed the issue we were bullied and told by John in Finance, “look the payment is lower and given your situation isn’t that better?” Every attempt was stonewalled to get more info, and eventually were told by him, “Either take this or leave” Given our situation and the need for a 4 door vehicle to safely transport our daughter we signed it. The next day I called the finance company to see why they wouldn’t finance the loan and was told that the loan had been returned again. I was then advised by the representative to ask the dealership to set up a conference call with the local agent the dealership dealt with, when I did so the same “John” told me that they simply re-submitted the original loan application and that it would still be straitened out in a day or so. I then asked for the conference call and was told that “It would do no good” and that “There was no need to be calling the finance company at all.” And as of today, May 6th, still have no idea of the status of the loan. Also the agreement and the sales agent told me that the vehicle was a 6 cylinder, when in fact it is a 4 cylinder. Two weeks of stress, frustration, manipulation, degradation, lying and bullying, as well as financial harm have left me angered. I signed a contract, which was not upheld. I still have the original contract and the new one with the same date on them even though I did not have ownership of the vehicle until May 3rd.
Obviously this dealer is too large to take customer satisfaction into account. They simply sell you the car and thats is the end of the line for them. I have dealt with other Chevy dealers who I would recommend to anyone but not this one. I can get the sane deal somewhere else and be treated a whole lot better. We were the only ones in the dealership and still felt like they did not care.
Great Internet Department!:)
Very happy with Quirk Chevrolet’s internet department. Purchased a Cobalt from internet manager James. No haggle or problems. Thanks
On Sunday, July 27, 2008, I walked onto the Quirk lot and started searching for a 2008 Chevy Silverado 1500. I was searching through their inventory and comparing the vehicles side by side for about an hour. No salesperson ever came to greet me. So, after much time on the lot, I decided to go into their showroom and meet with a salesperson. Well, that was the idea anyway.
I walked in and after about 5 minutes, a salesperson approached me and said “Did you find what you’re looking for? I saw you looking at the trucks…I’m with some customers but will be right with you.”I said “ok”
So… I sat down for 45 minutes in a chair, while the other salesmen walked around casually and chatted amongst themselves. By this time, my girlfriend was starting to get extremely irritated and aggravated.
After over an hour, that same salesperson came over and said “Has anyone helped you yet?” Obviously “No” was my response. He then turned to a salesperson named “Habib” and asked him to help us…HE DIDN”T EVEN MOVE OR SAY I”LL HELP!!!! And for the record, this Habib schmuck had been sitting at his desk for over 45 minutes doing NOTHING!
So, we decided to get up and walk out. As we did, a couple who was filling out paperwork for a purchase said “Wow, nobody greeted you or came to talk to you? That’s awful…how pathetic!!!”
I am still in disbelief. I’ve never walked into a car dealership and not been greeted or approached by a salesperson. They’re usually jumping at you. Not the case here. Hell, I have no idea how this place sells vehicles. Maybe that’s why there’s so many on the lot!?
In a time where the economy sucks, you would think a sales person would do everything they can to make a sale and make some money. Especially at a car dealership!
I would recommend AGAINST giving any service to QUIRK CHEVY. Horrible experience and wouldn’t give them my business even if they gave me a fantastic deal on a vehicle. :mad::mad::mad::mad::mad::mad::mad: