Putnam Chevrolet Cadillac is your San Francisco Chevrolet Cadillac dealer near Colma, San Jose, Fremont, and San Mateo CA. Putnam
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In March, Putnam charged me $736 to replace the exhaust manifold in my 2013 Chevy Equinox when it was still under warranty! While I was there, Putnam added 3 quarts of oil and didn’t tell me that the 2010 through 2013 Equinox and Terrain models were the subject of three class action lawsuits for excessive oil consumption!!! https://www.carcomplaints.com/news/2018/chevy-equinox-ecotec-engine-lawsuit-oil-consumption.shtml
Putnam knew that GM had already admitted that “Chevrolet Equinox and GMC Terrain vehicles, equipped with a 2.4L engine, may exhibit excessive engine oil consumption (less than 2,000 miles per quart of engine oil), due to piston ring wear.” GM had already issued three Service Bulletins to all of its dealers about these cars:
• Special Coverage Adjustment 14159a – Excessive Engine Oil Consumption
• Special Coverage Adjustment 15285 – Excessive Engine Oil Consumption
• Special Coverage Adjustment 16118 – Excessive Engine Oil Consumption
On June 25th, one of my piston rings blew! Putnam told me that they found metal shavings in my oil filter and that I needed a new engine for $10,000!!! The class action settlement would have paid to replace my piston assembly if Putnam had been honest with me about the problem, but now that the engine needs to be replaced, GM’s lawyers say they don’t owe me a dime!
It is now August 27th, I am still driving a rental car while making payments on my dead Equinox and it will cost me more than the car is worth to fix it because Putnam didn’t come clean with me in March and fess up about the known defect. STAY AWAY FROM PUTNAM IF YOU WANT HONESTY FROM YOUR DEALER!