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Randall Reed’s Park Cities Ford Lincoln is a number one Ford dealer in Dallas Texas. Over the past years Park Cities Ford Lincoln Dallas has sold more new Fords than any Ford dealer located in Dallas, Texas, any Fort Worth Ford dealer located in Forth Worth Texas, any Carrollton Ford dealer located in Carrollton, Texas, any Irving Ford dealer located in Irving, Texas, any Houston Ford dealer located in Houston, Texas, any Austin Ford dealer located in Austin, Texas, any San Antonio Ford dealer located in San Antonio, Texas. Randall Reed’s Family of dealerships make up one of the largest family owned retailers in Dallas Texas.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jeff
My Park Cities Ford reviewMy entire purchase experience was excellent. The new car sales director, salesman, and finance manager were all top professionals. The delivery was the most thorough I ever experienced, and I really appreciated the Sync set up and phone pairing. This reflects a management culture of excellence!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jeremy
My Park Cities Ford reviewJeremy took his time with us and when I asked him to get the car I wanted, he went to the new car lot and brought the exact car I wanted. Thank you!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Travis
My Park Cities Ford reviewA true and rare 5-star operation. I am a repeat new vehicle customer. I bought a new 2010 and came back to buy a new 2012. Park Cities is an excellent place to buy, finance and service your vehicles. EVERYONE treats me like my business is sincerely appreciated and that they want to keep my business. Park Cities is 100% customer focused.
If I go in with a concern about something the first employee I encounter takes it on as their concern and they to not stop until it is totally and completly resolved. Service after the sale is just incredible.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
2010
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Vehicle make
Ford
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Service Technician
N/A
My Park Cities Ford reviewI went in for a routine oil change and was pleased to get in and out in about an hour. I also appreciate the fact that my car was washed before it was brought around. Nice job!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
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Vehicle make
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Service Technician
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My Park Cities Ford reviewCraig Ellis and the staff at Park Cities always treat you like you are their only client, great experience. Thank you Craig!!!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
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Vehicle make
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Service Technician
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My Park Cities Ford reviewI have always had a very pleasant experience. Craig Ellia, my service advisor, is very knowledgeable, courteous and always strives to have my needs met in a timely manner. This dealership is well recommended!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
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My Park Cities Ford reviewMy sales experience was very pleasant, and not a high pressure situation on the part of the sales representative. Slightly more wait time than anticipated, but well done.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
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My Park Cities Ford reviewWe really appreciate the time and professional courtesy given. Pierre also was a very great guy. He just topped off our buying experience.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
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My Park Cities Ford reviewBest car buying /leasing experience ever! Billy Nash was fantastic and very helpful. I was completely impressed!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
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Vehicle make
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Service Technician
oscar
My Park Cities Ford reviewHad an excellent service representative, Oscar and then went into a collision claim and Eric was excellent. Together these two Park Cities associates guarantee that I will service my car first with Park Cities and the next car shopping I do will start at Park Cities. Two very great associates!!!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
Yes
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Vehicle year
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Vehicle make
Joe F.
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Service Technician
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My Park Cities Ford reviewThe convenience and fast service I received from Park Cities Ford, also appreciated the wonder and knowledgeable service of Joe Filgo.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
...
My Park Cities Ford reviewOnce of the best experience I have ever had in buying an automobile. Everyone there was very friendly and helpful. My experience with my salesman, Jeremy, was very comforting, no pressure what so ever.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Earl
My Park Cities Ford reviewPark Cities Ford listed a used vehicle for sale on their internet web site. The price seemed reasonable for the advertised model. Upon arrival at the dealership, they had raised the price by $2,000 on their web site and the vehicle model represented was not the model on hand. The model on hand was two models lower than the advertised one.
Although they honored the original advertised price, they refused to discuss why they misrepresented the model on hand and blamed all problems on their contractor.
Due to weather conditions, several body dents could not be seen. The salesman did not bother to point them out. After the sale had taken place, the salesman admitted the dents were there all along.
Although the dealership resolved one situation, the vehicle was not taken through the make ready department prior to delivery.
Although the web site offered a $500 discount on any vehicle, the fine print leaves the amount up to their discretion.
I could not recommend any of this owner’s vehicle dealerships to anyone based on my experience with them.
Let the buyer beware.