Whether you’re looking for a price quote on a new Kia, searching for a new car or setting up a service appointment, our friendly, professional staff is ready to provide you with all the help you need.
Hi, my name is Jennifer Overturf, Internet Sales Manager and I am here to walk you through your internet buying experience. My department is based upon volume, not high profits. I want to reassure you that price is not everything; its only part of getting a good value. After browsing through our huge inventory, e-mail me at [email protected], and I will send information and pricing regarding your selection. Here are some services I offer that guarantee an excellent buying experience.
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2007
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Vehicle make
Audi A4
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Service Technician
Chad
My Overturf Kia reviewI took my newly purchased Audi to the official dealer; I thought a luxury car deserved luxury service, but that is NOT what I encountered. This is what I found: It took Audi 16 days to provide my car a few hours of service. I was charged DOUBLE my original quote with NO additional work being performed. My car was returned with the same problem unresolved, with the check engine light ON.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Doyle Turner
My Overturf Kia reviewLaid back approach but eager to help. No pressure. I was buying at the end of the year and still no pressure. Treated my time with the utmost respect. Would recommend to anyone.
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
Yes
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Vehicle year
2004
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Vehicle make
VW Jetta TDI
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Service Technician
Chad and Brian
My Overturf Kia reviewChad, the service representative, was great to work with. I expressed previous bad history with Overturf and that would be an uphill effort on Overturf’s part to regain my confidence. My 2004 TDI had multiple problems that were resolved (difficult starting and top speed of 70 mph); after replacing the turbo (which I asked to have saved for my inspection and proof of failure) the engine still operated at 85% power. The tank fuel pump was found to be plugged due to sludge from bad fuel, that was replaced and the tank cleaned. The catalytic converter was found to be plugged, resulting in a new installation. The positive was that many hours of trouble-shooting was not billed and Overturf was able to provide the catalytic converter as a warantee item on a 6 year old car (this could have been an easy way for a dishonest dealer to charge me for a catalytic converter that was free to them). What this experience demonstrated to me was that Overturf has some leadership with integrity that allows (and/or expects) the Service Department to perform with integrity. THANK YOU CHAD, BRIAN and the MECHANIC responsible for the above!