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The salesman was friendly enough, but was either unknowledgeable or purposefully misleading. The sales manager was downright rude, but I purchased a vehicle anyway. It had 45,000 miles and was assured the manufacturer’s warranty was for 60,000 miles. They also promised the vehicle would pass safety inspection. The check engine light came on after I drove it off the lot. They refuse to even answer my calls! Another dealer told me they lied – the warranty only covers 36,000 miles. Also, there was emergency equipment that was not included with the vehicle – they smile when they take your money, but won’t speak to you after the sale. Don’t do business with Ourisman’s World of Ford.